This Refund Policy forms part of the Organization Subscription Terms and governs withdrawal, refunds and cancellation of the Quorify subscription (350 EUR/year).
1. Nature of the contract
1.1. The subscription is aimed at organizations as legal entities; the relationship is B2B (between professionals). Consumer-protection law and the consumer right of withdrawal do not apply to B2B relationships.
2. Right of withdrawal (14 days)
2.1. Where, exceptionally, distance-contract rules (OUG 34/2014 / Directive 2011/83/EU) nonetheless apply to an organization, it has a 14-calendar-day withdrawal right from the start of the subscription, exercised by notice to contact@usequorify.com.
2.2. As the Service is digital content supplied immediately, by accepting the Terms and beginning to use the Service within the withdrawal period, the Organization expressly requests that performance begin and acknowledges that it loses the withdrawal right once the Service has been fully supplied, as permitted by law.
3. Refunds after the withdrawal period
3.1. After the 14 days, no refunds and no pro-rata apply to early cancellation; the annual fee covers the full 12-month term.
3.2. Cancellation (Section 5 of the Terms) stops the next renewal, and access continues until the end of the paid term.
4. Exceptions
4.1. A refund (full or proportionate, as applicable) is granted if Quorify permanently discontinues the Service before the paid term ends.
4.2. For Service unavailability exceeding 24 consecutive hours, solely attributable to Quorify, a service credit proportionate to the downtime may be granted on request, as the sole remedy.
4.3. No refund is granted on termination for breach of the Terms or the AUP.
5. Refund process
5.1. Eligible refunds are issued to the original payment method via Stripe, in the same currency, within 14 days of approval. Any exchange-rate differences or processor fees are not attributable to Quorify.
6. Contact
6.1. Requests to contact@usequorify.com, indicating the organization and invoice.